Hoko69 Terms and Conditions – A Complete Guide to Using Our Gaming Platform

1Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and hoko69 ("Platform", "We"). This document governs your access to and use of the hoko69.net website and all services provided through it.

By accessing, browsing, or registering an account at hoko69, you confirm that you have read, understood, and agreed to fully comply with these Terms. If you do not agree with any part of these Terms, you must immediately stop using the hoko69 platform.

These Terms are to be read together with hoko69's Privacy Policy and Responsible Gaming Policy, all of which form part of the overall agreement between you and our platform.

2Eligibility & Account Registration

To register and use the hoko69 platform, you must meet all of the following requirements:

• Be at least 18 years old or the age of majority as defined by the laws of your jurisdiction of residence, whichever is higher.
• Not residing in a region or jurisdiction that prohibits or restricts online gaming activity.
• Have full legal capacity to enter into a binding agreement.
• Not having been previously banned from using hoko69's services due to a Terms violation.

During registration, you are required to provide truthful, accurate, current, and complete information. hoko69 reserves the right to conduct identity verification (KYC) checks at any time and to request supporting documents such as an identity card, passport, or other relevant documents to verify your identity and age.

3Account Usage & Security

You are solely responsible for maintaining the confidentiality of your hoko69 account username and password. You agree to:

• Not sharing your account login credentials with any other party, including family members.
• Notify the hoko69 support team immediately if you suspect any unauthorised access to your account.
• Ensure you log out after every session, especially when using a shared device.
• Not using another person's account or allowing others to use your account.

Hoko69 will not be liable for any losses arising from the use of your account by a third party due to your failure to secure your login credentials. Any activity carried out through your account will be deemed to have been performed by you, unless you have reported a security breach to us beforehand.

4Deposit & Withdrawal of Funds

Hoko69 supports a wide range of local Malaysian payment methods including FPX, Touch 'n Go eWallet, GrabPay, and direct bank transfer. All deposits are credited to your gaming account within seconds of a successful transaction.

The terms relating to deposits and withdrawals are as follows:

• The minimum and maximum deposit limits for each payment method are set and displayed during the transaction process.
• All withdrawals will be processed only to the bank account or e-wallet registered under the same member's name — no third-party withdrawals are permitted.
• Hoko69 reserves the right to request additional verification before processing withdrawals, including KYC checks, to ensure transaction security.
• Any attempt to commit financial fraud, money laundering, or use of unauthorised payment methods will result in immediate account closure and a report to the relevant authorities.
• Deposited funds may only be used for gaming purposes on the hoko69 platform and may not be transferred directly to other players.

5Bonus & Promotions

Hoko69 offers a variety of bonuses and promotions from time to time, including a welcome bonus for new members, weekly cashback, reload offers, and a VIP programme. All bonuses are subject to the following terms and conditions:

• Wagering Requirement (Rollover): Each bonus has a minimum wagering requirement that must be met before any wins derived from that bonus can be withdrawn. Specific wagering requirements are stated in the terms of each promotion.
• Validity Period: Each bonus has a set validity period. Bonuses not used within that period will expire automatically with no compensation.
• One Active Bonus at a Time: By default, only one active bonus may be used at a time unless otherwise stated in the relevant promotional terms.
• Bonus Abuse: Hoko69 reserves the right to void any bonus and associated winnings if there is evidence of promotion abuse, including the use of multiple accounts to claim the same bonus.
• Eligible Games: Not all games on the hoko69 platform contribute equally towards bonus wagering requirements. Please check the terms of each promotion for the list of eligible games.

Hoko69 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Hoko69's decisions regarding bonus disputes are final.

6Game Rules

All games available on the hoko69 platform are operated in accordance with the standard rules set by their respective software providers. hoko69 uses an independently certified Random Number Generator (RNG) system to ensure the fairness of every game.

• The results of all games are final and cannot be disputed once a round is completed, unless a verifiable technical error has occurred.
• In the event of a technical disruption during a game session, hoko69 will use system logs to determine a fair outcome. In cases that cannot be resolved, the relevant bet will be returned to the player.
• Hoko69 is not liable for any losses incurred as a result of internet connection disruptions on the player's end.
• The use of automation software, bots, or any tools that provide an unfair advantage is strictly prohibited and may result in immediate account closure.

7Prohibited Conduct

Users of the hoko69 platform are strictly prohibited from engaging in the following:

• Registering multiple accounts or using false identities to register.
• Engaging in any form of financial fraud, including the use of stolen credit cards or unauthorised payment methods.
• Collude with other players to exploit vulnerabilities in the system or games (collusion).
• Using any software, bots, or automation tools that can manipulate game outcomes.
• Attempting to hack, breach, or disrupt the technical infrastructure of the hoko69 platform.
• Spreading false information or harassing other players through the platform's communication channels.
• Using the hoko69 platform for any illegal activity, including money laundering.

8Intellectual Property

All content on the hoko69 platform — including but not limited to logos, graphics, user interface, text, designs, software, and source code — is the exclusive property of hoko69 or our licensors and is protected by applicable intellectual property laws.

You are not permitted to:

• Copying, distributing, modifying, or creating derivative works from any hoko69 content without prior written permission.
• Using the hoko69 trade name, brand, or trademarks for any commercial purpose without prior authorisation.
• Extracting or reusing substantial portions of the platform's content for any other purpose.

9Liability Limit

To the extent permitted by law, hoko69 shall not be liable for:

• Any indirect, consequential, special, or punitive losses arising from use of the platform, including loss of profits or opportunity.
• Service disruptions caused by factors beyond our control, such as third-party infrastructure failures, natural disasters, or government orders.
• The accuracy or completeness of information provided on the platform for general reference purposes.
• Losses arising from unauthorised access to your account caused by your own negligence in safeguarding your login credentials.

Hoko69's total liability to you for any claim related to the use of the platform is limited to the amount you have deposited into your account in the 30 days prior to the claim arising.

10Account Termination & Suspension

Hoko69 reserves the right to suspend or terminate your account at any time for the following reasons:

• Violation of any provision of these Terms and Conditions.
• Suspected fraudulent activity or money laundering.
• Failure to complete the KYC verification procedure within the specified timeframe.
• Request from a regulatory authority or law enforcement.
• Account inactivity for an extended period in accordance with hoko69's internal policy.

You may also choose to close your account at any time by contacting the hoko69 support team. Any remaining balance in your account (after deducting any bonus funds that have not met the wagering requirements) will be returned to you in accordance with the standard withdrawal procedure.

11Responsible Gaming

Hoko69 is deeply committed to responsible gaming practices and the well-being of all platform members. Online gaming should be an enjoyable form of entertainment, not a source of stress or financial hardship.

Hoko69 provides the following tools to help players manage their usage:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to control your spending.
• Temporary Time-Out: Take a break from the platform for a period of your choosing without permanently closing your account.
• Self-Exclusion: Option to fully self-exclude from the platform for an extended period if needed.
• Game History: Access the full history of your gaming activity and transactions for personal monitoring.

If you or someone you know needs help with gambling addiction, we encourage you to seek professional support. More information is available on the Responsible Gaming us.

12Terms Amendment & Governing Law

Hoko69 reserves the right to update or modify these Terms and Conditions at any time. Any changes will take effect immediately upon publication on the platform. We will endeavour to provide reasonable notice of any material changes through announcements on the platform or appropriate communication channels.

It is your responsibility to review these Terms periodically. Your continued use of the hoko69 platform after any changes are published will be considered your acceptance of the updated terms.

These Terms and Conditions are governed by and interpreted in accordance with applicable law. Any disputes arising in connection with these Terms shall first be resolved through hoko69's internal process before being referred to any relevant external party.

These Terms and Conditions are effective from January 2026. If you have any questions or concerns regarding this document, please contact the hoko69 support team, available to assist you 24 hours a day, 7 days a week.